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Vehicle Collections Team Leader

£20000 Per Annum
Over a month ago - West Northamptonshire , East Midlands, England Website -

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Benefits This job includes: 22 days’ holiday plus Bank Holidays that increases with length of service, salary sacrifice schemes including childcare vouchers and cycle to work, discounts on the High Street, Vehicles and Servicing as well as free on-site parking

Let’s start with the facts

CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development, especially for our Apprentices

Achieving this goal will help us maintain our position as the UK’s leading used car supermarket group. It will also enable us to set the standard by which all other motor dealerships and car supermarkets are measured. Established in 1999, CarShop have a £200 million annual turnover, 20,000+ annual retail sales, up to 5000 cars in group stock at any one time, over 500 employees, 17 years of experience, 5 huge retail stores, and huge ambition for continued innovation and success.

The job in a nutshell

This is new role within the business and the successful candidate will be managing a team of Vehicle Collections Consultants to organise and handle customer vehicle collections and part exchange handovers, delivering an experience that exceeds customer expectations to help retain our customers for life.

What you will be doing

Managing a team of Vehicle Collections Consultants on a day-to-day basis
Recruitment, selection and on-boarding
On the job training and coaching
Performance management, reviews
Rota management
Delivery of all collections processes

So what about career progression?

Well the world is your oyster at CarShop. As long as you do a great job, CarShop will invest in your learning, development and job progression. We can discuss that throughout your journey with us.

What we think good looks like

As with most jobs at CarShop we would like you to have an interest and passion in what we do. You must have a can-do attitude and a passion for cars with a full UK/EU Driving Licence. Flexibility will also be important and you will need to be self-motivated and driven. Some leadership, coaching and development experience is critical to this role. If you have the right attitude we will teach you the rest.

What happens next?

Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.

CarShop is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.