Brand Advertising Account Manager

We are looking for a passionate Brand Account Manager who will partner with Brands and Agencies and ensure their long-term success. The role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.

Your Mission
Account management responsibilities include developing strong relationships with Brands, connecting with key business executives and stakeholders, managing campaign set up, and preparing campaign reports. Accounts managers will liaise between customers and our operations teams to ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. The ideal candidate is able to identify customer needs and exceed client expectations. Ultimately, a successful Account Manager should will be responsible for achieving sales quotas and helping to grow our business.

Our beautiful office is located right in the middle of London - in a hip, modern, comfortable environment designed to reflect our culture.
Responsibilities:

Operate as the lead point of contact for matters specific to your customers, including the management of their presence on Houzz’ platforms
Build and maintain strong, long-lasting customer relationships with key advertising partners
Negotiate, up-sell/cross sell contracts, and close agreements to maximize revenue
Develop a collaborative relationship with key accounts, customer stakeholders and executive sponsors, acting as a trusted advisor
Ensure the timely and successful delivery of our solutions according to both customer needs and objectives and Houzz’ standards, including the quality and relevance of assets provided
Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to exceed sales targets
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with urgent requests and help to resolve high priority escalations as needed

Requirements:

Proven experience as an Account Executive, Account Manager, Key Account Manager or other relevant experience in digital advertising (Brands or Agencies)
Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Strong analytical skills; comfortable with large volumes of data, calculations, and working with numbers
Solid experience with SalesForce, CRM software and Office (particularly Excel)
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Fluent in English, as well as professional level Spanish and/or Italian
BA/BS degree in Business Administration, Sales or other relevant field preferred


To apply visit https://www.houzz.co.uk/jobs?id=139673bc-43b0-46ce-b066-78cef732e997